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Human Resource Management

Diploma and Certificate Courses on Human Resource Management together with short term training courses and training workshops are conducted by the National Institute of Labour Studies (NILS). Prospective candidates for the Diploma Courses are graduates from recognized Universities possessing appropriate work experience. However, middle level and mid carrier executives of both private and public sector organizations are encouraged to register without a basic degree, recognizing the exposure and experience in the subject area.

Resource Persons technically contributing to these programs are Professors and Lecturers from Universities and National Level Institutes possessing appropriate National and International exposure. Also Professional Practitioners such as present and former Senior Officials from public and private sector organizations and Consultants possessing adequate educational background and several years of experience serve as Resource Persons in applicable training programs sharing their experiences with the trainees.

 

Diploma Course

Human Resource Management

For Whom

Managers, Executives, Supervisors, Administrators, Trade Unionists and others who aspire to hold managerial positions

Objectives

After successful completion of the course, participants should be able to:

  • Explain main management concepts, principles and practices with historical and contemporary perspectives;
  • Describe functions, roles, and responsibilities of a human resource managers;
  • Measure Labor productivity and motivate workers to enhance productivity;
  • Explain the legal frame work, nature, behavior, roles and responsibilities of trade unions; and
  • Demonstrate competencies required to manage and lead a labour force as to accomplish organizational goals.

Modules

  1. Evolution of Management Thought
  2. Human Resource Management; Concepts and Practices
  3. Essential competencies for HR Managers
  4. Motivation for Higher Productivity
  5. Research Methodology
  6. Job analysis, performance appraisal and succession planning
  7. Trade unions: Roles, Responsibilities, Challenges
  8. Occupational Safety and Health for Higher Labour Productivity
  9. Human Resource Development
  10. Organizational Behavior

Methodology

Lectures, discussions, group exercises, take-home assignments, presentations, role plays, simulations, field visits and an action learning project.

Duration

One year

Medium

English (Conducted only on Sundays) & Sinhala (Conducted only on Saturdays)

Fee

Rs. 75,000/- + Rs. 2000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 04:43
 

Certificate Courses

Evolution of Management Thought

For Whom

Managers, Executives, Administrators, Trade Unionists and others who aspire to hold managerial/leadership positions

Objectives

After successful completion of the course, participants should be able to:

  • Explain the historical management concepts, theories and approaches before and after industrial revolution;
  • Explain the concept and process of industrial revolution;
  • Describe the management approaches, theories and different schools of thought;
  • Explain classical, administrative, behavioral, human resources quantitative approaches for management; and
  • Explain western and Japanese management systems.

Methodology

Lectures, Discussions, Group Exercises, Video Presentations, Case Studies, Role Plays and Simulations.

Duration

Six weeks – Conducted on Sundays only (07th May 2017 -11th June 2017)

Timing

From 0900hrs - 1700hrs

Medium

English

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:10
 

Human Resource Management; Concepts and Practices

For Whom

Managers (Personal, Human Resource), Executives, Supervisors, Administrators and Entrepreneurs

Objectives

After successful completion of the course, participants should be able to:

  • Explain the basic concepts of management;
  • Compare and contrast Personal Management and Human Resource Development;
  • Describe the legal framework related to HRM;
  • Explain the concept and importance of Human Resource Development and Labour Rights;
  • Explain common, individual and group behavior patterns and organization culture; and
  • Deal with workers, trade unions and manage people as to achieve pre-determined organization goals.

Methodology

Lectures, Discussions, Group Exercises, Case Studies and Simulations

Duration

Six weeks – Conducted on Sundays only (18th June 2017 -30th July 2017)

Timing

From 0900hrs - 1700hrs

Medium

English

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

Explain the basic concepts of management;

How to Apply

Last Updated on Monday, 24 April 2017 05:11
 

Essential Competencies for HR Managers

For Whom

Managers, Administrators, Executives, Trade Unionists and others who aspire to be leaders/managers

Objectives

After successful completion of the course, Participants should be able to:

  • Explain different types of human needs, expectations, satisfying factors, and behaviors;
  • Apply SWOT analysis to self and formulate a strategic plan for self development;
  • List, develop, and successfully apply conceptual, social, emotional, and technical skills to interact with others;
  • Describe managerial functions and roles and explain the skills required for each of them;
  • Demonstrate effective communication, presentation, negotiation, decision making, and leadership skills; and
  • Work in challenging situations without stress, develop and maintain strong positive inter-personal relations, and achieve organizational goals and objectives.

Methodology

Lectures, Discussions, Case Studies, Role Plays, Simulations

Duration

Six weeks – Conducted on Sundays only (06th August 2017 – 10th September 2017)

Timing

From 0900hrs - 1700hrs

Medium

English

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:12
 

Motivation for Higher Productivity

For Whom

Managers, Executives, Administrators, Trade Unionists and Productivity Practitioners

Objectives

After successful completion of the course, Participants should be able to:

  • Explain the concepts of productivity and labour productivity, and measurement methods;
  • Explain motivation theories and the relationship between motivation and labour productivity;
  • Explain productivity based wage systems;
  • Explain participatory management approaches;
  • Lead and motivate a labour force and enhance labour productivity; and
  • Strengthen labour relations and motivate workers.

Methodology

Lectures, Discussions, Group Exercises, Video Presentations, Case Studies, Role Plays and Simulations

Duration

Six weeks – Conducted on Sundays only (24th September 2017 – 29th October 2017)

Timing

From 0900hrs - 1700hrs

Medium

English

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:14
 

Research Methodology

For Whom

Managers, Trade Unionists, Academics and others who wish to design and/or implement research/ survey/ action learning projects

Objectives

After successful completion of the course, participants should be able to:

  • Explain the types of researches and surveys and how to develop research/survey proposals;
  • Collect representative unbiased data and analyze using statistical and analytical tools required for research;
  • Formulate a research project and write a proposal;
  • Implement a research/survey/action learning project; and
  • Write a comprehensive report to present findings.

Methodology

Lectures, Discussions, Group Exercises, Video Presentations, Case Studies, Role Plays and Simulations

Duration

Six weeks – Conducted on Sundays only (05th November 2017 – 17th December 2017)

Medium

English

Timing

From 0900hrs - 1700hrs

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

Explain the types of researches and surveys and how to develop research/survey proposals;

 

How to Apply

Last Updated on Monday, 24 April 2017 04:54
 

Job Analysis, Performance Appraisal and Succession Planning

For Whom

HR Managers/Executives, Administrators, Officers, Trade Unionists, Supervisors and Foremen

Objectives

After successful completion of the course, participants should be able to:

  • Develop plans, programs and projects required to achieve organizational objectives, goals, and mission;
  • Analyze activities, tasks, and work steps and create jobs;
  • Analyze jobs and write job descriptions and job specifications;
  • Decide key performance indicators and work standards;
  • Develop and implement performance appraisal systems;
  • Analyze the employees in terms of age and competency;
  • Design and implement human resource development plan; and
  • Explain the concept and benefits of succession planning.

Methodology

Lectures, Discussions, Group Exercises, Video Presentations, Case Studies, Role Plays

Duration

Six weeks – Conducted on Sundays only (24th December 2017 – 11th February 2018)

Timing

From 0900hrs - 1700hrs

Medium

English

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:15
 

Trade Unions: Roles, Responsibilities and Challenges

For Whom

Trade Unionists, Trade Union Office Staff, HR Managers

Objectives

After successful completion of the course, Participants should be able to:

  • Explain historical background of the trade union movement;
  • National and international legal framework related to trade unions and labour rights;
  • Explain basic principles & practices of management;
  • Apply marketing management approaches to expand the membership and strengthen trade unions;
  • Apply effective financial management principles to trade unions and utilize resources optimally;
  • Apply good governance principles to trade unions;
  • Strengthen members by developing their competencies through training & development; and
  • Explain the concept of planning and develop and implement short term plans and a strategic plan.

Methodology

Lectures, Discussions, Group Exercises, Video Presentations, Case Studies, Role Plays and Simulations

Duration

Six weeks – Conducted on Sundays only (18 Februaryl 2018– 25 March 2018)

Medium

English

Timing

From 0900hrs - 1700hrs

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Thursday, 06 April 2017 06:04
 

Occupational Safety and Health for Higher Labour Productivity

For Whom

Administrators, Managers, Executives, Supervisors, Safety Officers and Security Officers

Objectives

After successful completion of the course, participants should be able to:

  • Explain the concept of occupational safety and health (OSH), importance of promotion, and legal provisions;
  • Explain the physical and chemical hazards in the workplace and prevention techniques;
  • Describe the roles of a safety officer to ensure workplace safety;
  • Explain legal provisions for ensuring OSH in Sri Lanka;
  • Explain the relationship between productivity and safety; and
  • Examine a workplace and develop an action plan to improve work environment to minimize accidents.
  • Explain to organize and implement fire fighting activities

Methodology

Lectures, Role Plays, Simulations, Individual and Group Exercises, Take-home Assignments, and Field Visits

Duration

Six weeks – Conducted on Sundays only (01st April 2018 – 20th May 2018)

Medium

English

Timing

From 0900hrs - 1700hrs

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:02
 

Human Resource Development

For Whom

Managers (Personal, Human Resource), Executives, Supervisors, Administrators and Entrepreneurs

Objectives

After successful completion of the course, Participants should be able to:

  • Analyze the training needs
  • Organize an effective training programme
  • Develop personalities of employees and impart professional competencies
  • Identify suitable training needs to bridge competency gaps
  • Develop a HRD plan

Methodology

Lectures, Role Plays, Simulations, Individual and Group Exercises, and Take-home Assignments

Duration

Six weeks – Conducted on Sundays only (18th February 2018 - 25th March 2018)

Timing

From 0900hrs - 1700hrs

Medium

English

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:16
 

Organizational Behavior

For Whom

HR Managers/Executives, Administrators, Officers, Trade Unionists, Supervisors and Foremen

Objectives

After successful completion of the course, participants should be able to:

  • Explain the functions and roles of management;
  • Define the concepts of organization and organization behavior;
  • Explain the types of human behavior and causes for such behavior as individuals, groups and organizations;
  • Explain the concept of organization culture and use for effective management; and
  • Explain the changing nature of organization behavior and use information communication technology effectively.

Methodology

Lectures, Discussions, Group Exercises, Video Presentations, Case Studies, Role Plays and Simulations

Duration

Six weeks – Conducted on Sundays only (01st April 2018 – 20th May 2018)

Timing

From 0900hrs - 1700hrs

Medium

English

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:17
 

Certificate Courses ( Special )

Human Resource Management; Concepts and Practices

For Whom

Managers (Personal, Human Resource), Executives, Supervisors, Administrators and Entrepreneurs

Objectives

After successful completion of the course, participants should be able to:

  • Explain the basic concepts of management;
  • Compare and contrast Personal Management and Human Resource Development;
  • Describe the legal framework related to HRM;
  • Explain the concept and importance of Human Resource Development and Labour Rights;
  • Explain common, individual and group behavior patterns and organization culture; and
  • Deal with workers, trade unions and manage people as to achieve pre-determined organization goals.

Methodology

Lectures, Discussions, Group Exercises, Case Studies and Simulations

Duration

Six weeks – Conducted on Tuesdays only (04th April 2017 -15th May 2017)

Timing

From 0900hrs - 1700hrs

Medium

Sinhala

Fee

Rs. 12,000/- + Rs. 1,000/- (registration fee)

Explain the basic concepts of management;

How to Apply

Last Updated on Monday, 24 April 2017 05:50
 

Social Security

For Whom

Administrators, Managers, Executives, Supervisors, Safety Officers and Security Officers

Objectives

After successful completion of the course, participants should be able to:

  • Explain the development of concepts associated with social security and practices in Sri Lanka.
  • Describe the legal provisions in general, based on each act/ordinance and applicability
  • Asses EPF and ETF contributions, entitlements and gratuity

Methodology

Lectures, Role Plays, Simulations, Individual and Group Exercises, Take-home Assignments

Duration

-

Medium

Sinhala

Timing

From 0900hrs - 1700hrs

Fee

Rs. 15,000/- + Rs. 1,000/- (registration fee)

How to Apply

Last Updated on Monday, 24 April 2017 05:53
 

Three Day Programmes

Junior Executive Development

For Whom

Junior Executives, Management Trainees and Prospective Executives

Objectives

At the end of the training, participants should be able to:

  • Explain roles, responsibilities and functions of a manager;
  • Communicate effectively, develop and maintain effective interpersonal and public relations;
  • Lead a group of people to achieve the organization’s objectives; and
  • Perform the basic managerial functions toward enhance organizational productivity

Methodology

Lectures, Discussions, Group work, Role plays & Case studies

Duration

Three days (29th, 30th, 31st May 2017)

Medium

Sinhala / English

Fee

Rs. 8,000/= (Certification, Training aids, Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 06:09
 

New Management styles

Type

Seminar

For Whom

Directors, Managers, Administrators Sales Managers HR Professionals Project Managers, Change Managers, Experienced Managers

Objectives

At the end of the seminar, participants should be able to:

  • Explain Management styles
  • Know their own style and how it impacts on others
  • Communicate effectively & influencing skills
  • Coaching & Feedback Skills
  • Building High Performance Teams
  • Motivation Skills & Understanding Others
  • Develop a plan to create ongoing success

Methodology

Lectures, Discussions, Group work & Role play

Duration

Three days (14th, 15th, 16th June 2017)

Medium

Sinhala / English

Fee

Rs. 8,000/= (Certification, Training aids, Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 06:10
 

Development of Supervisors

Type

Training workshop

For Whom

Staff engaged in supervisory and allied duties

Objectives

At the end of the training, participants should be able to:

  • Explain basic principles of management;
  • Explain the roles, responsibilities and duties of a supervisor;
  • Communicate effectively and develop good interpersonal and public relations;
  • Lead a group of workers and motivate them to achieve organization’s objectives; and
  • Enhance labour productivity

Methodology

Lectures, Discussions, Group work & Role play

Duration

Three days (05th, 06th, 07th July 2017)

Medium

Sinhala / English

Fee

Rs. 8,000/= (Certification, Training aids, Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 06:12
 

Essential Management Skills

Type

Training workshop

For Whom

Directors, Experienced Managers, Administrators, Sales Managers,  HR Professionals Project Managers

Objectives

At the end of the training, participants should be able to:

  • Motivate and inspire employees
  • Coach and develop staff effectively
  • Resolve conflicts quickly
  • Build and lead high performing teams
  • Gain enthusiastic co-operation
  • Resolve performance issues quickly and effectively
  • Delegate tasks with confidence
  • Organize your time and workload

 

Methodology

Lectures, Discussions, Video Films & Group Exercises

Duration

Three days (16th, 17th & 18th August 2017)

Medium

Sinhala / English

Fee

Rs. 8,000/= (Certification, Training aids, Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 06:17
 

Two Day Programmes

Leadership and Team Building

Type

Training Workshop

For whom

Managers, Executives, Supervisors, Management Assistants and Trade Unionists

Objectives

At the end of the training, participants should be able to:

  • Explain the concepts of power, authority and leadership in a work environment;
  • Analyze individual, group and organization behaviour with a system approach;
  • Explain leadership theories, approaches, traits, types;
  • Be determined to develop characteristics, skills and attitudes required to be an effective leader; and
  • Act as an effective leader and develop and strengthen team culture.

Methodology

Lectures, Discussions, Group exercises, Case studies

Duration

Two days (03rd & 04th April 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids, Lunch & refreshments included.)

Explain the concepts of power, authority and leadership in a work environment;

How to Apply

Last Updated on Monday, 24 April 2017 06:43
 

Secretarial Skills Development

Type

Training Workshop

For whom

Secretaries, Personal Assistants and Allied grades

Objectives

At the end of the training, participants should be able to:

  • Explain the roles and responsibilities of a Secretary / Personal Assistant
  • Develop effective interpersonal relations and public relations
  • Perform as an effective and efficient Secretary; and
  • Rise up in career to higher posts

Methodology

Lectures, Discussions, Group Work, Role Play

Duration

Two days (25, 26 April 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids, Lunch & refreshments included.)

Explain the concepts of power, authority and leadership in a work environment;

How to Apply

Last Updated on Monday, 24 April 2017 06:44
 

Positive Thinking and Work Ethics

Type

Training workshop

For Whom

Managers, Executives, Supervisors, Foremen, Trade Unionists and Team Leaders (both public and private sector)

Objectives

At the end of the training, participants should be able to:

  • Explain the concepts and aspects related “Positive Thinking” and “Work Ethics” concepts;
  • Describe relationship between positive thinking and individual and organizational productivity;
  • Explain the benefits of positive thinking for personal development;
  • List essential features of work ethics and develop a set of work ethics; and
  • Think and act positively and change the mindset of others too.

Methodology

Lectures, Discussions, Case studies, Role plays

Duration

Two days (01, 02 June 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids,  Lunch & refreshments included.)Two days (01, 02 Jun. 2017)

Explain the concepts and aspects related “Positive Thinking” and “Work Ethics” concepts;

How to Apply

Last Updated on Monday, 24 April 2017 06:46
 

Communication and Negotiation Skills

Type

Training Workshop

For Whom

Managers, Department/Division heads, Supervisors, Trade Unionists and Public Officials

Objectives

At the end of the training, participants should be able to:

  • Describe the process, types and success factors of communication;
  • Communicate effectively and assertively to ensure results;
  • Explain important steps, process, strategies, techniques, and success factors of negotiation;
  • Analyze the opponent and negotiate effectively and successfully; and
  • Possess high degree of emotional intelligence.

Methodology

Lectures, Discussions, Group exercises and Role plays

Duration

Two days (27, 28 July 2017)

Medium

Sinhala / English

Fee

Rs. 6,000/= (Lunch, refreshments, training-materials & certificate included)

How to Apply

Last Updated on Monday, 24 April 2017 06:47
 

Internal and External Customer Care

Type

Training

For Whom

Managers, Supervisors, Public Relation Officers, and Sales Persons, Team Leaders and  Receptionists (both public and private sectors)

Objectives

At the end of the training, participants should be able to:

  • Explain the nature of changing world, emerging challenges and the competitive business environment;
  • Describe the basics of TQM and importance of understanding and catering to the needs of customer;
  • Demonstrate skills required to develop and maintain positive and strong relations; and
  • Develop and implement a course of action to strengthen relationships among internal workforce and with the customers/clients.

Methodology

Lectures, Discussions, Case Studies and Role plays, Videos

Duration

Two days (10, 11 August 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids,  Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 06:50
 

Office Management for Productivity Enhancement

Type

Training

For Whom

Executives, Administrative Officers, Management Assistants and Allied grades

Objectives

At the end of the training, participants should be able to:

  • Explain basic systems (manual and electronic) and procedures associated with office management;
  • Describe the role and importance of the office in smooth running of a business;
  • Electronic and manual filing systems, minutes and maintaining records;
  • Analyze existing systems and procedures and design and implement an improved system;
  • Develop a new office layout for higher productivity and customer satisfaction;

Methodology

Lectures, Discussions, Role play, Group work

Duration

Two days (01, 02 August 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids,  Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 06:52
 

Conflict Management and Grievance Handling

Type

Training

For Whom

Managers, Executives, Supervisors, Foremen, Public Officials and Trade Union Leaders

Objectives

At the end of the training, participants should be able to:

  • Explain the types, phases and common causes organizational conflicts and effects on production;
  • Define the terms, dissatisfaction, complain, grievance and explain models of grievance handling
  • Analyze latent and blatant conflict situations and suggest solutions to minimize the damages;
  • Explain the negative effects of conflicts and grievance on productivity; and
  • Develop and implement a productive grievances handling system.

Methodology

Lectures, Discussions, Case studies, Role plays, Simulation and Group exercises

Duration

Two days (27, 28 September 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids, Lunch & refreshments

How to Apply

Last Updated on Monday, 24 April 2017 06:54
 

Counseling skills

Type

Training Workshop

For Whom

Mangers, Executives, counselling officers and Officers from     Production and service Sector organizations,

Objectives

At the end of the training, participants should be able to:

  • To help participants  understand the concept and importance of communication & counseling skills
  • To help participants  understand the process of counseling
  • To increase participants’ insight
  • Identify the practical and ethical issues necessary to create a safe environment within which counseling can take place.
  • Identify ways in which they might be personally challenged during counseling sessions

Methodology

Lectures, Discussion, Case studies

Duration

Two days (16, 17 October 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids,  Lunch & refreshments included)

Use logical framework analysis for result oriented planning; and

How to Apply

Last Updated on Monday, 24 April 2017 06:56
 

Organizational Behavior

Type

Training workshop

For whom

Managers, Executives, Supervisors of Production and Service Sectors and Trade Unionists

Objectives

At the end of the training, participants should be able to:

  • Explain the concepts of organization culture, individual and group behavior;
  • Describe team work, leadership, power, and organizational politics;
  • Explain common reasons for conflict and methods for conflict resolution; and
  • Analyze the behaviour of employees and introduce appropriate approaches to motivate/satisfy them for higher performance.

Methodology

Lectures, Discussions, Role plays, Group work

Duration

Two days (16, 17 November 2017)

Medium

Sinhala / English

Fee

Rs. 6000/=(Certification, Training aids,  Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 06:57
 

One Day Programmes

Positive Thinking and Self Motivation

Type

Seminar

For Whom

Junior Managers, Executives, Supervisors, and Trainers

Objectives

At the end of the seminar, participants should be able to:

  • Describe the concept of positive thinking and related aspects;
  • Explain the potential behavioural change after inculcating positive thinking;
  • Explain the relationship between positive thinking and performance improvement through self motivation; and
  • Demonstrate through exemplary behaviour and influence others to adopt practices of positive thinking and personality development.

Methodology

Lectures, discussions

Duration

One day (20 March 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included

How to Apply

Last Updated on Monday, 24 April 2017 07:42
 

Competency Development for Receptionists / Telephone Operators

Type

Training Workshop

For Whom

Receptionists / Telephone operators

Objectives

At the end of the training, participants should be able to:

  • Explain the roles and responsibilities of a Receptionist/Telephone operator
  • Communicate efficiently and efficiently
  • Develop and maintain productive public relations and;
  • Manage official records and files

Methodology

Lectures & Discussions

Duration

One day (03 April 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments   included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:43
 

Interpersonal Relations and Public Relations

Type

Training Workshop

For Whom

Receptionists, Telephone Operators, Supervisors, and Public Relations Officers, Sales Personnel

Objectives

At the end of the training workshop participants should be able to:

  • List the stakeholders of an entity and to determine their interests;
  • Analyze the interests and expectations of internal and external customers/clients;
  • Develop and implement a plan of action to satisfy all stakeholders and to boost the image of the organization; and
  • Communicate and interact effectively and build up strong interpersonal relations.

Methodology

Lectures, Discussions, Role Plays

Duration

One Day (22nd may 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:43
 

Presentation Techniques

Type

Training Workshop

For Whom

Managers, Trade Union Leaders, Lecturers and Public Speakers

Objectives

At the end of the training workshop, participants should be able to:

  • Describe the communication process and critical factors for effective communication;
  • Explain factors affecting the success of speeches/presentations – audience and environment analysis, proper planning and organizing facts, and development of visual aid; and
  • Demonstrate how to make a speech/presentation effectively and professionally.

Methodology

Lectures, Discussion, Role Play (Practice), Video Recording and Performance Analysis

Duration

One Day (12th June 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:44
 

Main Role of a Human Resource Manager

Type

Seminar

For Whom

Personnel Managers, Human Resource Managers and Human Resource Executives

Objectives

At the end of the seminar, participants should be able to:

  • Explain basic functions and roles of a traditional human resource manager;
  • Critically examine the applicability of conventional human resource management theories and practices to cater to present needs and face emerging challenges;
  • List the new functions, roles and responsibilities to be played by human resource managers to achieve the optimum level of labour productivity; and
  • Apply new knowledge and develop a human resource development and utilization plan for his/her organization.

Methodology

Lectures, Discussions, Case Studies

Duration

One day (24 July 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:45
 

Effective Communication

Type

Workshop

For Whom

Senior Managers and Trade Union Leaders

Objectives

At the end of the workshop participants should be able to:

  • Explain the complete communication process and possible causes for distortion;
  • List and describe the types of communication and main factors contributing to effectiveness;
  • Effectively communicate and achieve organizational goals as expected and scheduled; and
  • Improve communication systems and channels at the workplace.

Methodology

Lectures, Discussion, Group work

Duration

One day (24 August 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:45
 

Effective Relationship Development with Superiors

Type

Training

For Whom

Junior managers, Executives, Secretaries and Personal Assistants

Objectives

At the end of the training, participants should be able to:

  • Explain various types of superior subordinate relationships.
  • Analyze the behavior of superiors and understand their needs and expectations of supervisors
  • Perform to the utmost satisfaction of the superiors
  • Improve performance standards and behavioral patterns and deal with supervisors successfully

Methodology

Lectures, Discussions, Case Studies

Duration

One day (08 September 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:46
 

Project Concept and Project Cycle

Type

Workshop

For Whom

Managers, Project Officers, Programme Officers and Planning Officers

Objectives

At the end of the workshop, participants should be able to:

  • Explain the basic concept and specific features of a project;
  • Describe main phases of a project and linkages amongst them;
  • Analyze a problem using cause-effect diagram/problem tree diagram; and
  • Formulate a project as to address a problem successfully.

Methodology

Lectures, Discussions, Case study

Duration

One day (15 September 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:46
 

Concept of Power and Art of Leadership

Type

Training Workshop

For Whom

Managers, Supervisors, Executives and Trade Union Members

Objectives

At the end of the training workshop, participants should be able to:

  • Explain Nature of leadership, Power and traits
  • Demonstrate inspirational leadership
  • Do Motivate, to build up a strong team culture.

Methodology

Lectures, Discussions, Role play, Group Work

Duration

One day (02 October 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:47
 

How to Become an Effective Leader

Type

Training Workshop

For Whom

Supervisors, Executives, and Junior Managers

Objectives

At the end of the training workshop participants should be able to:

  • Compare and contrast the concepts of power and leadership
  • Develop leadership characteristics and skills
  • Demonstrate effective interpersonal and communication skills
  • Work in a group with team spirit and lead to achieve a pre-determined goal.

Methodology

Lectures, Discussions, Role-play, Group work

Duration

One day (10 October 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:48
 

Meeting Techniques

Type

Seminar

For Whom

Senior Managers, Trade Union leaders, Professional and Leaders of NGO’s

Objectives

At the end of the seminar, participants should be able to:

  • Explain the basic problems in organizing and conducting meetings productively
  • Describe strategies to organize and conduct meetings efficiently and effectively
  • Prepare agendas, select and invite participants, conduct meetings and write minutes of meeting.

Methodology

Lectures, Discussions, Case Studies

Duration

One day (17 October 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:49
 

Professionalism and Professional Behavior

Type

Training

For Whom

Administrators, Managers, Consultants, Specialists, Professionals and Trade Union Leaders

Objectives

At the end of the training, participants should be able to:

  • Explain the concept of professionalism
  • Perform their duties meeting to high professional standards
  • Communicate effectively in writing and orally as a professional
  • Demonstrate professional behavior

Methodology

Lectures, Discussions, Case Studies, Group exercises

Duration

One day (07 November 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:49
 

Problem Solving and Decision Making

Type

Training Workshop

For Whom

Managers and Trade Union Leaders

Objectives

At the end of the training workshop, participants should be able to:

  • Correctly define a problem and analyze it objectively using appropriate analytical tools (cause-effect diagram, fish bone analysis, problem tree analysis, etc);
  • Explain methods, techniques and models of individual and group decision making;
  • Analyze a problem and formulate alternate solutions, assess them and select the most appropriate decision; and
  • Implement, monitor the progress and ensure achievement of expected results.

Methodology

Lectures, Discussions, Group exercises

Duration

One day (14 November 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:50
 

Event Management

Type

Seminar

For Whom

Managers, Welfare Officers, Executives and Trade Unionists

Objectives

At the end of the seminar, participants should be able to:

  • Explain basic types and characteristics of an errant and stakeholders
  • Prepare and action plan with true targets and budgets
  • Find and sponsors to bear expanses
  • Conduct coordination meetings effectively
  • Obtain the support of all stakeholders and important events successfully

Methodology

Lectures, Discussions, Case Studies

Duration

One day (23 November 2017)

Medium

Sinhala / English

Fee

Rs. 3,000/= (Lunch & refreshments included.)

How to Apply

Last Updated on Monday, 24 April 2017 07:50
 



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